Party Foul: Forklift Driver Spills Booze

$100,000 in product lost in about 2 seconds. And that was the best case scenario. How bad would the loss be if someone had been standing in the aisle? And how does that happen? It looks like the driver is a complete idiot, but I bet if you dig deeper you’ll find some specific issues that lead to it: something like lack of training or experience, a sticky pedal or an employee with a history of carelessness. Even checking aisle widths, shelf heights and stability may have made a difference. When you get to the bottom of it, was it really a freak accident that couldn’t be avoided or was it a series of small precautions that were ignored or omitted?