At Elliott, Powell, Baden, and Baker our team of dedicated professionals strive to provide a positive customer experience. When we meet or exceed the expectations of our customers we love to hear about it. Positive reviews from our happy customers help other people seeking insurance for their personal or business needs feel confident in choosing EPB&B.
It is our amazing team members that make the difference. This month we would like to highlight Donna Jones Personal Lines Account Manager for recently receiving a rave review on Google by one of our loyal customers, Catherine W.
“I rarely write reviews, but my husband and I have had the most fabulous experience working with Donna Jones at EPB&B that I wanted to share. Donna has been helping us for years with multiple home and liability policies (the houses being in 4 different states which add complication). Donna is highly responsive and knowledgeable. She asks all the right questions, which helps us figure out what we need, and then presents us with multiple policy options, all in a very detailed, user-friendly format. Donna is as pleasant and nice as she is smart and capable. When we moved away from Portland I was scared to ask if she could still help us in fear the answer would be no. Fortunately, however, we still have Donna on our team, and thus have all of our insurance needs taken care of in the highest quality way. Thank you, Donna.”
Thank you Donna for your dedication and commitment to your customers, and to Catherine we appreciate you taking the time to write a review in recognition of one of our outstanding team members.
“Donna’s passion for detail in providing personal lines coverage options is so valued,” says EPB&B President Marc Baker, “and has been a great benefit to our customers for years.”