How To Avoid moving company scams

 Relocating to a new home is an exciting yet stressful time. Among the myriad of tasks to handle, choosing a reliable moving company is critical. Depending on your homeowners policy, your homeowners insurance may or may not cover damage or losses experienced during a move in Oregon. Prior to your move contact the team at Elliott, Powell, Baden and Baker to review your homeowners insurance policy. To ensure your move goes smoothly and safely, here’s a guide on how to choose a reputable company to ensure the safety of your personal belongings.

1. Research Extensively

• Start Early: Begin your search for a moving company well in advance. Rushing the process can lead to hasty decisions, which may increase the risk of falling into a scam.
• Check Credentials: Ensure the moving company is licensed and insured. In the U.S., interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a U.S. DOT number.
• Read Reviews: Review online reviews and testimonials on multiple platforms, such as Google, Yelp, and the Better Business Bureau (BBB). Pay attention to any recurring complaints or red flags.

2. Get Multiple Estimates

• Obtain In-Person Estimates: Reputable companies typically offer to conduct an in-person or virtual survey of your belongings to provide an accurate estimate. Be wary of companies that provide quotes without seeing your possessions.
• Compare Quotes: Gather at least three estimates from different movers. Be cautious of significantly low quotes, as they can be a sign of a bait-and-switch scam, where the company lures you in with a low price and then raises it after your belongings are loaded.

3. Watch Out for Red Flags

• Large Upfront Deposits: A common scam involves asking for a large deposit before the move. Reputable companies typically ask for a small deposit or no deposit at all. Avoid paying more than 20% of the estimated cost upfront.
• Lack of Written Contract: Always insist on a written contract that outlines all the terms and conditions, including services provided, fees, pickup and delivery dates, and the company’s responsibility for lost or damaged items.
• No Company Address or Unmarked Trucks: If the moving company doesn’t have a physical address or if they show up in unmarked trucks, it’s a major red flag. Reputable movers will have branded vehicles and a legitimate business location.

4. Understand Your Rights and Responsibilities

• Know Your Rights: Familiarize yourself with the “Rights and Responsibilities When You Move” booklet provided by FMCSA, which outlines the regulations and your rights during a move.
• Valuation Coverage: Your Homeowners insurance may or mayn’t cover damages done to your items in a move so it is important to understand the different liability coverage levels the moving company offers. Full Value Protection provides comprehensive coverage, while Released Value Protection is less expensive but only covers a fraction of the value of your items.

5. Protect Yourself During the Move

• Create an Inventory: Before the movers arrive, make a detailed inventory of your belongings. Take photos or videos of valuable items as additional documentation.
• Supervise the Move: Be present during the move to oversee the handling of your possessions. Have a friend or family member assist you to ensure nothing is overlooked.

6. Stay Vigilant After the Move

• Inspect Your Belongings: Upon delivery, inspect your items for damage or loss. Note any issues on the mover’s copy of the inventory list before signing off.
• Report Problems Promptly: If you encounter problems, such as missing items or damage, immediately file a claim with the moving company. In case of serious issues, you may need to file a complaint with the FMCSA or your state’s consumer protection office.

7. Trust Your Instincts

• Listen to Your Gut: If you feel something is off about a moving company, trust your instincts and walk away. It’s better to be safe than sorry.

Scams in the moving industry can cause significant financial and emotional stress. By doing thorough research, recognizing red flags, and staying vigilant throughout the process, you can protect yourself from falling victim to these scams. Remember, a successful move begins with choosing the right moving company—one that is reputable, transparent, and reliable. Happy moving!